Arrow Fat Left Icon Arrow Fat Right Icon Arrow Right Icon Cart Icon Close Circle Icon Expand Arrows Icon Facebook Icon Instagram Icon Twitter Icon Hamburger Icon Information Icon Down Arrow Icon Mail Icon Mini Cart Icon Person Icon Ruler Icon Search Icon Shirt Icon Triangle Icon Bag Icon Play Video

Return Policy

Return Policy

Not happy with your order? We're sorry to hear that! To start your easy, online return, please follow the link for step-by-step instructions and to create your free return label.


Dress & Dwell accepts returns and exchanges on full priced merchandise that has not been worn, altered, or washed, and with all original tags attached for In-Store/Online Credit only. 


Online Returns must be postmarked to Dress & Dwell within fourteen (14) days of the original purchase date. Upon receiving your return Dress & Dwell will issue an online credit code by email to use for a future purchase. These will not be eligible to use in-store.


In-Store Returns must be returned to Dress & Dwell within fourteen (14) days of the original purchase date.  Upon receiving your return Dress & Dwell will issue an In-Store credit. These will not be eligible to be used online.


In-Store and online Credits have no expiration date.


If you have received the wrong product or a damaged item please email us or give us a call so we can resolve this as soon as possible.
If you return a final sale item, it will be returned to you or charged a 50% restocking fee. 
All shipping charges are non-refundable
DRESSANDDWELL.COM reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the fourteen (14) day return period.

Contact Customer Service for availability of desired exchange item(s).

Refunds will be issued in the form of Store Credit within 5-7 business days of receipt of your return by email.

    Please send your return or exchange to:

    Dress & Dwell

    138 E. Spring Street

    New Albany, IN 47150



    If you have questions regarding our return policy please call us at 812.725.7566 or email us at